Episode 68: Is Data the Key to Falling in Love with Your Utility Providers?

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This is a podcast episode titled, Episode 68: Is Data the Key to Falling in Love with Your Utility Providers?. The summary for this episode is: When’s the last time you thought about your utility providers? Probably when you signed up for their service, right? Historically, utility companies have never had a personal relationship with their customers because they never provided a unique, personalized service. Yet with the rise of smart meters, we have access to vast amount of data that, when properly interpreted, can help utility companies better serve their customers. In this episode, Jon Prial talks with Abhay Gupta, the CEO of Bidgely, a software company with an energy monitoring and management solution that’s working to help utility companies empower and engage their customers.

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When’s the last time you thought about your utility providers? Probably when you signed up for their service, right? Historically, utility companies have never had a personal relationship with their customers because they never provided a unique, personalized service. Yet with the rise of smart meters, we have access to vast amount of data that, when properly interpreted, can help utility companies better serve their customers. In this episode, Jon Prial talks with Abhay Gupta, the CEO of Bidgely, a software company with an energy monitoring and management solution that’s working to help utility companies empower and engage their customers.